Basement Waterproofing FAQs

What Is Waterproofing?

Waterproofing is a process designed to stop water penetrating your basement, even under wet conditions after heavy rainstorms or spring thaws. Once Aquatech Waterproofing’s trained experts waterproof your basement, you have the confidence to know that you can use your basement like any other room in your home.

aquatech-waterproofing-exterior-waterpproofng

What Is Damp-proofing?

Damp-proofing is typically done in situations where direct water penetration is not the source of moisture in your basement. Damp-proofing generally is cheaper to apply, but there is a limit to its effectiveness because the tar-based applications will only slow moisture penetration, not prevent it. Also, damp-proofing products can become brittle over time once they cure. As your home building foundation settles and hairline cracks appear, the tar-based coating will not stretch to bridge the gaps, allowing moisture to penetrate the basement.

Several homeowners who have problems with a wet basement dig up the exterior foundation to find that these tar-based products have started to flake off the wall within a few years of being applied. Aquatech Waterproofing recommends that waterproofing be considered over damp-proofing as it is much more effective in the long term.

What Could Cause My Basement To Be Leaky, Musty, Or Damp?

There are numerous common causes of moisture or water infiltration. Naturally occurring hydrostatic and lateral pressure can often force water into the basement against the foundation walls or underneath the footings, causing damage and creating leaks. Heavy rainfall or melting snow may cause the water table to rise, which will increase the pressure. Soil composition can affect the drainage; loam and sand drain efficiently, while clay absorbs water and drains slowly.

Getting a drain tile or a French drain installation can redirect groundwater away from your home’s foundation to alleviate pressure. Unfortunately, drainage systems that are clogged, broken, improperly installed, or deteriorated can also backup and cause basement flooding.

Poorly maintained window wells and windows can also allow moisture seepage. Caulking and weather-stripping around the window frame may be missing or deteriorated. Window wells can collect water if debris blocks the drain and may overflow into your basement.

Can Aquatech Waterproofing Fix The Musty Smell In My Basement?

A musty smell from your basement is a sign of dampness, even if your basement doesn’t seem to have leaks. This smell is caused by mould growth in damp areas and fungus spores in the air, causing your loved one’s health problems such as asthma and allergies. Aquatech Waterproofing’s proven basement waterproofing techniques will seal your basement walls and floor, making the air fresh.

Is A White Chalky Substance On My Basement Walls Dangerous?

Efflorescence is often a seasonal problem caused by groundwater and humidity. Porous concrete can be susceptible to water movement through the wall. When the water reaches the surface, the water evaporates and will leave deposits behind. Slow water evaporation during high-humidity weather provides an increased risk of efflorescence growth.

Basement Waterproofing FAQs - Efflorescence

Moisture coming through the building foundation’s soil walls causes a chemical breakdown of the concrete’s bonding agent. Efflorescence will weaken the concrete, and if ignored, it can eventually compromise the wall’s structural integrity. If you notice efflorescence on your basement walls, give Aquatech Waterproofing a call. We will suggest several treatments that can be applied to stop the efflorescence by reducing the source’s dampness.

What Is Causing Brown Stains On My Walls? Will It Damage The Foundation?

Brown stains on concrete or block walls are usually a sign of acid damage. This typically signals that the soil around your home is clay, which is very acidic. As water travels through your concrete walls, it draws the acidity with it. This acid filters through the concrete walls and allows water to enter your basement. The brown stains are difficult to remove, leading to the deterioration of the lower basement wall.

What Is Black Mould?

Black mould, or Stachybotrys chartarum, is one of the leading causes of poor indoor air quality. It is generally found in damp or flooded homes and requires constant moisture to grow. Foundation waterproofing will prevent further moisture/water penetration into the basement and stop any further mould growth.

What Will It Cost To Remove The Black Mould?

Ultimately, the price will depend on the necessary solution. Some factors that influence the cost of waterproofing foundations include the complexity of excavation, the spacing between the foundation and neighbouring property, concrete, interlock, asphalt, flagstone removal and replacement, depth of foundation, soil conditions, shrubbery & trees.

What To Know About Basement Drainage?

Inexperienced waterproofing contractors operate from the misconception that waterproofing results from keeping water away from the home. The fact is that the key to determining the source of penetrations is to keep your home dry regardless of the water present around it.

How Do I Find Where The Water Is Coming From?

It’s usually not easy to indicate the source of water entering a home through the basement or foundation; special diagnostic tools are often required. Aquatech Waterproofing’s technicians are specially trained in the use of such equipment. Once the problem is diagnosed, they will suggest what options are available and to solve your satisfaction.

Determining water seepage location is essential to choosing the appropriate solution or the necessary structural repairs to achieve the foundation’s waterproofing. Moisture seeps through the walls, floor or floor/wall joint, or over the wall’s top. Marking the source while the seepage is active will ensure proper identification by the professional foundation waterproofing contractor.

What Is The Cost Of Basement Waterproofing?

There are many waterproofing levels, and pricing depends on the type of problems that you are having. When obtaining estimates for waterproofing, consideration should be given to how complicated your situation is.

Whether you require interior or exterior waterproofing, there are several factors into a waterproofing cost, such as:

  • Will excavation be required?
  • What access will be available to the site?
  • Type of materials needed like drain tile, membrane, sump pump, etc.
  • Any concrete or landscape needs

Exterior Waterproofing Cost

Exterior waterproofing is the best defense in keeping water out of your home. Exterior waterproofing requires a decent amount of digging to expose the foundation, repair any cracks, and waterproof the area. The pricing will also be based on the materials used for the foundation.

Interior Waterproofing Cost

We install a drainage system in the home’s basement to channel the water away from the foundation with interior waterproofing. If the issue cannot be addressed from the outside of the house, damp-proofing from the inside may be the only option.

In most cases, our sales consultants at Aquatech Waterproofing are comfortable giving a quoted price for a full job. Sometimes, unexpected costs arise when excavating the foundation, which will increase the overall job cost. These happen rarely but may include concrete underneath the soil, walkways, septic tanks, and other unforeseen circumstances. Our sales consultants always give you the costs upfront and are accurate, based on your foundation’s conditions.

Is Waterproofing Going To Cost A Lot?

Costs for waterproofing can range anywhere from several hundred dollars to several thousand dollars. While this may be hard to take in, the money you spend to keep your basement dry will not only protect your home but also increase the market value when you are ready to sell. Real estate agents indicate that a home with documented and warrantied waterproofing will sell higher and faster than those without this protection. Free waterproofing estimate from one of our Aquatech Waterproofing professionals will guide you to the best and most cost-effective solution to your basement waterproofing problems.

For more details on the pricing of these services and other services we offer, give us a call at 416-300-2191.

What Kind Of Waterproofing Can I Do By Myself?

The best way you can keep water out of your basement is to keep it away from your home’s foundation, and there are a few ways you can waterproof it.

  • Keep the ground around your home slope away from the structure
  • Clear plants or shrubbery that might be preventing the sun from drying out the soil
  • Get some gutters and downspouts installed, and make sure to clean them of debris and dirt regularly. Make sure these drain well away from the property, either by extending the gutters away from your home or piping it underground
  • Also, be sure to keep your home’s window wells covered, so they don’t collect water

What Will Happen If I Decide To Hold Off On Getting My Basement Fixed?

Ignoring basement problems will not make them just go away. It’s the exact opposite. Even worse is neglecting a potential problem and then finishing your basement, which can be a huge nightmare!

Besides apparent water damage, persistent dampness, and excess moisture in the basement can give rise to mould growth, which has been linked to several health hazards. If you are concerned, you may have a basement water problem, or if you are considering finishing your basement, don’t hesitate to give us a call. A trained Aquatech Waterproofing technician can tell you what, if anything, you may be dealing with before a real problem rears its head.

How Do Cracks Form On Foundation Walls?

Usually, bows, bulges, and buckling basement and foundation walls cracks happen most frequently in more established structures. However, newer buildings are not immune to quickly developing settling concerns. As the ground settles outside foundation walls at differing rates, it expands and contracts with seasonal weather processes because of hydrostatic pressure in the water table.

Several warning signs should prompt a professional call for an inspection besides a bowed or cracked basement wall. The sooner you get the repair you need, the lower the repair expenses will be. The most common warning signs include:

Cracked Block Foundation
A cracked block foundation indicates lateral pressure on the walls. Serious movement is evidenced in the stair step and horizontal cracks in mortar joints.

Cracks in Brick Facing
Cracks in brick can be a symptom of foundation movement. Refrain from any cosmetic repairs until a foundation repair contractor determines the cause to minimize future expenditures and hassles.

Cracks In Concrete
Cracks in concrete generally occur within 30 days of the concrete curing process, usually straightforward repair. However, if there are other signs, it could be a more serious sign of settlement.

Drywall Cracks
Shifting in the foundation will often cause other cosmetic damage inside the structure. Drywall cracks around door frames, windows, and in corners are common symptoms of significant foundation movement.

Cracking Or Leaning Chimney
Often, chimneys are built on independent footers. Therefore, leaning and cracking will typically indicate movement in this particular footer. A more severe problem would be the foundation moving, disturbing this independent footer. A contractor can determine the extent of the concern.

Uneven Windows And Doors
Another typical indication of foundation shifting is uneven windows or doors. Shifting may cause the framework to contort out of square, leading to windows and doors sticking or not opening and closing correctly.

Sinking Foundation
Perhaps the most severe indication of settlement is a sinking foundation. The foundation sinks because it’s separating from the building structure. A sinking foundation needs to be taken care of as soon as possible or may lead to wall collapse.

Bowed walls and cracked basement walls can be a severe sign of structural damage to your home’s foundation. Our methods of addressing these issues include using tiebacks, wall anchors systems, steel I-beams, foundation piering, and excavation.

Should I Start Worrying About Any Cracks In The Foundation?

There are various types of cracks in the foundation that can form your foundation walls or concrete floor. The most common are shrinkage and settlement cracks and may signal damage. The crack’s size, shape, and location will determine if a crack needs remediation or no action.

Generally, shrinkage cracks less than 1/16-inch wide may be a source of water entry but will not compromise your home’s foundation structural integrity. Settlement cracks are far more complex and require further investigation and possibly guidance from a professional waterproofing company like Aquatech Waterproofing.

How To Fix A Cracked Foundation Wall?

Foundation cracks are common in many Ontario homes. They typically don’t cause any issues, but some serious problems can occur if water finds a way inside. Our cracked foundation wall repair system starts by filling the crack with a polyurethane sealant. The sealant goes directly in the crack and spread over the exterior before a drain is added on top. An in-floor drain is dug below to catch any additional water that seeps through. This method can be done by itself or as part of a full basement waterproofing system.

What’s The Most Effective Basement Waterproofing? Interior Or Exterior?

Exterior waterproofing methods are your best defence against water infiltration. Downspouts and gutters collect and direct water away from your home. Simultaneously, a waterproof membrane will seal out moisture and protect the concrete from cracking and leaking. The exterior waterproofing package, used in conjunction with a French drain system, will keep your basement dry and free of waterproofing issues.

Interior waterproofing is made up of drains and pipes that reroute water to the sump pump and safely outside. Waterproof paints and crack sealing products may help eliminate moisture and humidity from your home. Interior waterproofing systems can reduce the risk of flooding, cost less than exterior waterproofing systems, but may eventually break down without an external system in place.

What’s Weeping Tile And What Does It Do?

Weeping tiles are a drainage tubing system laid at or under your foundation wall at the footing. Weeping tiles draw the water away from your home and toward the sewer drain line. When your basement is waterproofed, a weeping tile system is a key to keeping the basement dry because it is drawn from the foundation. If your home has or is getting a sump pump, it will help by draining water into the weeping tiles and drains away from your property.

New technologies have added a sleeve to the tubing so that any sediment in the water does not clog the weeping tile tubing. The weeping tile is laid at the foundation, and space above is filled in with gravel so that water may filter through to drain away.

Why Do I Need A Sump Pump And Backup Battery?

Your drainage system will only require a sump pump if the weeping tile system installed has no other gravity-fed drainage source. In some areas, sump pumps are also required by the Building Code.

Sump pumps are installed in a gravity-fed “pit,” once the water rises to a certain level, the sump pump will turn on automatically and discharge the water outside the house to the exterior grade. Sump pumps are powered electrically and sometimes need a battery backup. Heavy rainfall that’s strong enough to cut your electrical power is the kind of storm that will fill the pit with water and require it to be working during such time.

Is There A Way To Excavate Without Destroying My Sidewalk, Driveway, And Yard?

With exterior waterproofing methods requiring excavation to a depth of 6 to 8 feet to expose the wall, plantings and landscaping must be relocated. Aquatech Waterproofing will take a comprehensive approach to the work required and prepare a plan to minimize property damage.

If excavation using machinery is impossible, we will offer the option of digging by hands. Read our clients’ feedback about it on our HomeStars review page.

What Are Common Misconceptions About Flood Insurance?

We’ve all heard many different things about flood insurance, but do we know the real facts? Not knowing if you need that coverage, or if your insurance covers flood damage repair can result in costly repairs.

You might assume you don’t need flood insurance if your lender didn’t ask for it. If you are in a particular flood hazard area, the lender will typically require it. Many of the claims made every year come from low-risk areas due to melting snow, ice dams in nearby rivers, and improper drainage issues. Floodwaters don’t stop at a line. You can live in highland and still get hit by water damage.

Don’t count on flood damages being covered by Federal Disaster Assistance. The fact is that your area must be declared a federal disaster area before it’s eligible for disaster assistance. Less than 50% of flooding incidents are considered Federal disaster assistance. You can’t bank on this to cover your damages.

Flood insurance isn’t expensive when compared to the cost of water damage cleanup and replacing your belongings. In actuality, premiums covering the property and personal belongings in relatively low-risk areas can start as low as approximately $100 per year. The average for flood insurance coverage is less than $500 annually. Typically this is less than even the interest on a federal disaster loan, plus you do not have to repay the money.

Be very thorough in ensuring your flood insurance policy covers the entire property, including the basement and your personal belongings. Be sure that your flood coverage includes two policies, one for the structure and one for the contents. Usually, the policy covers only the washer and dryer in your basement and not the finished floors, walls, furniture, or personal items. Make sure to include items of value in the portion of your content of the policy. It’s always good to file receipts whenever possible for the valuables, remodelling upgrades (basement finishing), etc.

Take time to look into the cost of flood insurance for your area to save costly damage expenses later. It will be well worth your time.

What Is Street Creep?

Street Creep, also called Concrete Creep, occurs due to the unpredictable movement, shift, and expansion of concrete streets. Due to traffic and natural settlement, extreme pressure pushes the concrete street against the driveway, moving it into the home’s foundation, producing consequential cracks in foundation walls.

This issue affects homes with concrete driveways and attached garages. Homes located at the end of cul-de-sacs, at the end of “T” intersections, and outside of a curve are particularly susceptible to damage from Street Creep.

Homes built on hills are more susceptible to street creep because gravity will induce driveways and concrete streets to “slide” downhill.
Although this is a common problem, it’s more prominent in wet areas and areas with expansive clay soils. Dry regions experience the downhill slide scenario. Typically, it is not as noticeable in parts without basements, but it still occurs.

The most popular preventative fix for street creep is installing an expansion joint between the slabs to absorb the flex.

What Are Expansion Joints?

Expansion joints, also known as isolation joints, are constructed to relieve flexural stresses due to slab-on-grade applications’ vertical movement. An expansion joint is simply a buffer, typically made of wood, rubber, or other material inserted between two concrete slabs. Properly installed, it will expand and shrink as the concrete moves, absorbing the movement’s pressure and stress before it starts cracking and crumbling the walls in your home.

Your driveway might already have an expansion joint, but street creep may still occur if it is not installed correctly. Most contractors will pour the driveway entirely, and then while the concrete is still wet, insert the joint expansion material into the wet concrete. If the concrete’s depth exceeds the expansion material’s width, there may be inches of concrete under the expansion material that will render the expansion joint pointless. When a slab expands, it will push the concrete beneath the expansion material and, in time, push into your home’s foundation wall, causing damage to your home.

How To Check For Street Creep?

Luckily, street creep doesn’t happen right away. You can watch for the signs of it with simple tests before it ruins your foundation.

Conduct a basic test of your foundation and driveway for signs of street creep with the following:

Check Expansion Joints

If the joints seem unusually compressed or tight, you might say, “squeezed” or “crushed” — you might have an issue. Take a butter knife or a flathead screwdriver and tamp it down between the expansion joint and the concrete. You should be able to drive the butter knife blade or screwdriver down around 4-5 inches. If you hit the concrete at just 2 or 3 inches, you might have street creep.

Check Garage Foundation And Floor

If there are any cracks in the garage’s foundation, inside or out, or if the garage floor slab is shifting away from your garage foundation wall, you might have a problem.

Remember, these are just potential indications of street creep. If you are worried, consider paying either a professional foundation repair contractor or a structural engineer to come out and take a look.

Will Homeowner Insurance Cover Street Creep?

Street Creep repair is not cheap. It can range from $2,000 to $50,000, depending on how severe the damage is and the necessary repairs. Unfortunately, homeowners can not expect any help covering the repair.

Most homeowner insurance companies identify themselves with what is known as Earth Movement Exclusion. It is defined as earthquake, landslide, mudflow, mine subsidence, rising or shifting, or earth sinking. This exclusion is typically a part of your homeowner’s coverage. It allows your insurance to deny your claim for the high costs of repairing foundation walls and driveway damaged by street creep.

Municipalities own the roads. So, why aren’t they responsible?

Most municipalities have a policy to handle street creep claims. Their policy is that when there’s visible proof of street creep, they’ll make necessary repairs to your driveway and decrease the potential for future street creep issues. The municipality does not cover any damages to your home from street creep. The visible proof can be something like a cracked foundation, which will cause thousands of dollars in damage.

Some city and town officials are taking preventative actions to minimize the occurrence of Street Creep in new developments. Some area officials require driveways prone to Street Creep to have a 4-inch expansion joint on the back of the curb, a 1-inch expansion joint at the sidewalk or near the property line two-inch expansion joint adjacent to the garage floor.

How Do I Clean Up A Flood In The Basement?

Flood cleanup is never fun, especially after you start tallying up the damage to your house and personal belongings in it. Even a mere inch of water can cost you new carpet, wallboard, appliances, and furniture.

Suppose you are cleaning up after a more devastating storm with deeper flood water. In that case, you may be replacing items such as roofing, heating and air conditioning systems, duct, utilities, septic tanks, and even your foundation.

It may sound like an exaggeration when we say a flood can destroy your home’s foundation, but it is widespread even in small flooding. It happens when your basement is entirely or almost full of water. If you drain the basement too fast, the pressure outside the walls will be more significant than inside. That pressure can cause your basement walls to crack or even collapse. Rather, slowly pump out just two or three feet of water each day.

You may want to call Aquatech Waterproofing to pump the water out and fix the drainage and waterproofing system in your basement.

Document Flood Cleanup

Before you start any considerable flood cleanup, contact your insurance provider. If your insurance will cover the damage, you will work with an adjuster to estimate the repairs’ costs. Make sure you record the damage and take photos or record as you clean. You will need detailed records for any insurance claims, applications for disaster assistance, and your tax deductions.

Protect Yourself

Flood water not only destroys almost everything in its path but also it’s often full of infectious organisms such as Salmonella, E. Coli, and Shigella; Hepatitis A Virus; and agents of paratyphoid, typhoid, and tetanus. Symptoms can include nausea, vomiting, diarrhea, abdominal cramps, muscle aches, and fever. Most cases are caused by ingesting contaminated water or food.

Tetanus, however, is an infectious disease that attacks the nervous system. It’s usually contracted from contaminated water or soil entering your body through broken areas of the skin such as abrasions or cuts. Symptoms may not appear until weeks after tetanus exposure and may begin with a headache but later develop into trouble swallowing or opening your jaw.

Stagnant floodwater also brings mosquitoes and the diseases they carry, such as encephalitis and the West Nile Virus. Wear long-sleeved shirts and pants and insect-repellent to avoid mosquito bites. Protect yourself from the infectious diseases in floodwaters by washing your hands with soap and water that has been boiled or disinfected.

To disinfect water, use 1/2 cup of liquid household bleach to each gallon of water and leave it for at least half an hour. This is what the Department of Health recommends, especially if you are dealing with sewage-contaminated floodwaters.

Wash And Disinfect Everything

Now that you know the floodwater hazards, you know how important it is to disinfect everything that the flood water touches. Even mud can be contaminated with the infectious diseases we talked about earlier. Shovel as much dirt out as possible and then use a garden sprayer or hose to wash dirt from hard surfaces. Scrub all surfaces with a heavy-duty cleaner and hot water then disinfect to kill the germs. After disinfecting everything, rinse it with clean water.

Flood Cleanup In The Kitchen

Submerge plastic, glass, porcelain, enamel, and china dinnerware for 10 minutes in the bleach solution. Disinfect metal utensils, silverware, and pots and pans in boiling water for 10 minutes. Do not use chlorine bleach because it reacts with many metals and discolours them.

Salvaging Furniture And Other Household Items

Take furniture, rugs, clothing, and bedding outside to dry as soon as possible to avoid harbouring mildew and mould. Upholstered furniture may be cleaned but only by a professional. Wood veneer furniture is generally not worth the cost to repair, but solid wood furniture can be restored unless the damage is too substantial.

Toys, stuffed animals and mattresses contaminated with flood water should be thrown out. But your important paperwork and photos you would think are gone for good can be saved if you freeze them. Wipe the mud off, store the articles in plastic bags, and put them in a frost-free freezer to protect them from mildew or additional damage. When you have time, thaw the documents or photos, clean them yourself, or take them to a professional.

Salvaging The Flooring: Wood, Carpet And Vinyl

If you have wood subfloors, the carpeting, tile floor, and vinyl must be removed so the subfloors can completely dry. The issue is, it may take months for the wooden subfloor to dry thoroughly. So, make sure to open your doors and windows to expose the boards to as much airflow as possible.

You can save your rugs and carpet if you get them cleaned and dried quickly. If the sewage-contaminated flood water saturated the carpeting, it is better to throw them out than salvaging them.

To clean, drape your rugs and carpets outside and hose them down. Scrub the disinfecting carpet cleaner with a brush and rinse with your bleach solution. Completely dry the subfloor and carpet before replacing it. Also, plan to replace the underlay padding because it is nearly impossible to clean.

Dry out wooden floors over time. If you try drying the floors too quickly, you could end up with a warped, split, or cracked floor. Some companies can accelerate drying time by forcing air through the underside of hardwood floorboards. You may also want to remove a floorboard or a board every few feet to reduce buckling risk caused by swelling.

Ceilings And Walls

Wallboards act like a sponge when they are wet, so you will have to remove wallboard, plaster, and panelling to at least the level of where the floodwater was. If they are only soaked by clean rainwater, you might want to consider cutting a 4 to 12-inch high section from the bottom and top of walls. This creates a chimney effect of airflow for faster drying and will help dry out the sills and studs.

The three kinds of insulation need to be treated differently. Styrofoam may only need to be hosed off. The fibreglass batt should be thrown out if muddy but can be reused if it’s clean and dried properly. Loose or blown-in cellulose should be replaced, no matter if it’s muddy or not. Cellulose holds in water for a long time and can lose its antifungal and fire retardant abilities.

Protocol For Electronics, Appliances, And Electrical System

Shut off the electrical system. It has to be inspected and repaired by an electrician before it can be turned back on. Wiring must be dried out entirely, even behind the walls. Switches, convenience outlets, light outlets, entrance panels, and junction boxes that have been underwater may be filled with mud.

Don’t run electronics or appliances before they are adequately cleaned. All flooded metallic appliances should be properly grounded to prevent an electrical shock. Dirt and mud in a grounded outlet or adapter may prevent the grounded system from working. You could be electrocuted, so professionally clean electronics, TVs and radios, washing machines, dryers, dishwashers, and vacuum cleaners.

FAQs About Our Company: Aquatech Waterproofing

Aquatech Waterproofing Warranty

Before hiring a basement waterproofing company, you should search around to find out who can do the best job for you. When you talk to waterproofing companies, find out what kind of written guarantee they are willing to give you after waterproofing your property.

In a time when waterproofing contractors can operate out of a truck, a waterproofing warranty ensuring your home will be adequately waterproofed is critical. Unfortunately, you’ll find that most waterproofing contractors cannot make such a guarantee.

Aquatech Waterproofing offers a 25-year waterproofing warranty. We’re so confident in our superior external basement waterproofing system that we are willing to guarantee our work for a quarter-century! While many contractors promise to do the work for less or in the least amount of time, the truth is that this is not usually the case.

Customers often call us when a job is not done correctly. The hired company could not keep their promise; the completed job would be fast and cheap. Unfortunately, it will cost the homeowner more money and more time in most cases in the long run.

Exterior Waterproofing Done Right

Aquatech Waterproofing has waterproofed thousands of homes in Toronto, Scarborough, Hamilton, Peel Region, Durham Region, and all across the Greater Toronto Area. Our reputation is beyond compare, with over thousands of waterproofing projects completed in Southern Ontario.

Aquatech Waterproofing has worker’s compensation and liability insurance, not just general construction or office insurance. Aquatech Waterproofing is fully bonded and insured; that way, both you and your home are protected in the event of an accident.

Internal Drainage System Guarantee

Terms and Conditions

The Aquatech Waterproofing signed contract is your warranty certificate and invoice.

Aquatech Waterproofing warrants materials and workmanship only according to the contract provided that the homeowner has paid in full.

Any warranty or service calls unrelated to the agreement will result in an additional hourly rate.

Aquatech Waterproofing’s liability will be limited to the value of the contracted work only. At no time is Aquatech Waterproofing responsible for any costs outside of the work performed. Aquatech Waterproofing is not liable for any damages caused by abnormal “Acts of God” or Mother Nature or inadequate/failure of municipal systems.

Sump Pump Warranty

Aquatech Waterproofing guarantees a sump pump installation for one year. Sump pump manufacturer warranty valid for three years. Pump failures are not the responsibility of Aquatech Waterproofing. Aquatech Waterproofing is not responsible for any sump pump discharge lines that may freeze during cold climate months. Aquatech Waterproofing is not responsible for power outages.

Aquatech Waterproofing cannot guarantee total elimination of dampness, moisture or water penetration through foundation walls or slab unless an external waterproofing system is installed along with a dedicated working drainage system. If your basement’s perimeter was not treated entirely, additional work at additional cost might be necessary to extend protection.

Also, a sump pump or power outages occur. Thus, the warranty is not a guarantee of a dry basement, as the work scope cannot guarantee that in all situations. The warranty does not apply to condensation, water vapour transmission, concrete discolouration, above grade leaking, plumbing leaks, window well flooding, surface water flooding, leaks from chimneys or garages, or efflorescence on the concrete walls or floors. The contractor also cannot be responsible for peeling paint or dust created from installation. An internal drainage system should not be classified as a waterproofing solution.

Miscellaneous

The customer understands that the quote/contract is based on the customer’s information and supported. Aquatech Waterproofing cannot guarantee that more work may need to be completed above and beyond the contract scope on the contract at an additional charge.

The customer acknowledges that there may be a construction-related inconvenience from time to time, and Aquatech Waterproofing agrees to keep any inconveniences to a realistic minimum.

Note that internal work might include vibrating equipment use, and dust or dirt particles may result. Aquatech Waterproofing will cover and tarp the work area as best as possible, but that will not guarantee a dust-free environment. We highly recommend that homeowners address items of significance by removing them from the work area. This includes smaller loose items at risk of breakage (i.e. picture frames, timepieces, delicate household items, electronics, etc.).

Aquatech Waterproofing will obtain utility locates from Ontario One Call. Aquatech Waterproofing is not liable for any private utilities not noted by Ontario One Call.

Other than specified in the contract, work done to the property will be at an additional charge for labour, foreman, and machine with an operator. Material costs are extra (HST applies to all above services); unless extras are contracted separately from the contract.

An interior drainage system installation may cause higher moisture/dampness, soil gases, and insect intruders. We recommend taking moisture level and radon gas readings before and after the installation as an extra precaution.

All verbal and written agreements not mentioned on the original contract are void. This contains the entire contract between the two parties. A copy of the contract is, at this moment, acknowledged being received.

The customer authorizes the contractor to obtain credit reports, as is required by the law.

The contract will only become binding with the commencement of work. If Aquatech Waterproofing cancels the job, we will refund the deposit in full. The non-refundable 10% deposit only applies upon customer cancellation.

All work is based on soil and working conditions.

The final payment is due upon completion. Late payments are subject to a 1% per day fee.

External Restoration and Waterproofing Guarantee

Terms and Conditions

The Aquatech Waterproofing signed contract is your warranty certificate and invoice.

Aquatech Waterproofing guarantees materials and workmanship only according to the contract provided that the homeowner has paid in full.

Any warranty or service calls unrelated to the agreement will result in an additional hourly rate.

Aquatech Waterproofing’s liability will be limited to the value of the contracted work and amount only. At no time is Aquatech Waterproofing responsible for any costs outside of the work performed. Aquatech Waterproofing is not liable for any damage caused by inadequate/failure of municipal systems, Mother Nature or unusual Acts of God.

Grading

Upon completion and payment in full, the customer is entitled to 1 free grading to the contracted work area (recommended six months following job completion at a minimum). Aquatech Waterproofing is not responsible for any further settlement that may occur after initial free grading.

Miscellaneous

The customer understands that the quote/contract is based on the customer’s information and supported. Aquatech Waterproofing cannot guarantee that more work may need to be completed above and beyond the contract’s work scope at an additional charge.

Aquatech Waterproofing will obtain utility locates from Ontario One Call.

Aquatech Waterproofing is not liable for any private utilities not noted by Ontario One Call.

The customer acknowledges that there may be a construction-related inconvenience from time to time, and Aquatech Waterproofing agrees to keep any inconveniences to a realistic minimum.

Every job is based on all working conditions.

If upon exposure of the external work area, Aquatech Waterproofing cannot complete the project, and we must abandon the project, hourly rates will apply for work completed. Aquatech Waterproofing will not be liable for any damage caused by such exposure work.

Other than specified in the contract, work done to the property will be at an additional charge for labour, foreman, and machine with an operator. Material costs are extra (HST applies to all above services); unless extras are contracted separately from the contract.

If upon exposure of exterior work reveals a foundation requiring additional structural work, extra charges will apply.

All verbal and written agreements not mentioned on the original contract are void. This contains the entire contract between the two parties. A copy of the contract is, at this moment, acknowledged being received.

The customer authorizes the contractor to obtain credit reports, as is required by the law.

The contract will only become binding with the commencement of work. If Aquatech Waterproofing cancels the job, we will refund the deposit in full. The non-refundable 10% deposit only applies upon customer cancellation.

Final payment is due upon completion. Late payments are subject to a 1% per day fee.